Student Exchange Programs

I am not your typical college student- I am in my mid twenties and last year was my first year. My financial aid was suspended due to GPA (cum. 1.7). I had a lot of struggles not only adjusting to school and being several years older than my classmates, but also I believe with depression stemming from medical problems (surgeries, constant stress and worry, etc). Even before I knew my financial aid was suspended, I had planned to go to my doctor and have my depression diagnosed and seek out counseling. I also had a plan to significantly improve academically in the upcoming semester with tutoring services, etc. I wasn’t someone who just slacked off and was partying- i had very real outside factors affecting my ability to perform academically, but I now have a plan to improve and not let those issues impact my school work.

Also, is this relevent- a few months ago I asked my financial aid person if I was in danger of losing my financial aid if my GPA didn’t get above 2.0 after Spring semester and she said NO- I would likely be put on a warning, but I would not lose my financial aid for Fall. I have this whole exchange in email. She obviously gave me very false information. Is it even worth bringing up in my appeal letter?